• How do I find Specification Sheets for products?
• How do I find Accessories associated with each item?
• How do I find information needed for 3rd Party Shipping?
• What do I do if I have a Bid where Anova is not specified?
• What do I do if I have a Custom Request?
• What do I do if I need a quote or am ready to place an order?
• How can I get a freight quote?
• Who do I contact for questions or if I need additional information?
• How do I get pricing information or catalogs?
• What is a typical lead time?
• What’s your Return Policy?
• What’s your Privacy Policy?
• Do you offer a Structural Warranty?
• Interested in becoming an authorized Dealer?
• Already a Dealer, but haven't used our website?
• Where are you located?

• How do I place an order on the website?
• What if my order has custom items?
• How do I generate a quote on the website?
• What if my quote expires?
• How do I edit a quote?
• How do I delete a quote?
• How do I place an order for a quote?
• Why can’t I see my full order history?
• How do I find my order or quote?

Each item has a Specification sheet under "Product Resources", or you can search directly under Specifications


While looking at a specific item, you will see additional items partnered with each product below. Also most accessories are shown on Specification sheets


All of our specification sheets include all shipping information at the bottom of each page. You can use this information when setting up 3rd party shipping.


It is the responsibility of each dealer to determine what Anova product they want to bid to match a competitor’s product that has been specified on public bids. We are more than happy to help narrow your search, however:

There are (2) types of custom requests: Custom Product and Products that have Custom Options

• Items that feature custom options will require a proof to be generated and signed off by the Dealer prior to processing the order. The spec sheet will tell what’s needed before ordering.

• These are items that we currently don’t manufacture and you would like to have Custom Built to fit a customer’s needs.
• Anticipate the cost of the custom product to be 25-35% more than the parent product
• Custom Product orders must be in excess of $15k

Below are all the pieces of information we need in order to process a quote or order for a Dealer:

• Item number of Anova product
• QTY of each item requested
• Color selection
  Some products are one color, but most products have multiple color options (frame color, seat color, table color, etc). Be sure you have all of those available from your customer at the time of requesting the order or quote. You can validate all these options at www.anovafurnishings.com

  Be sure to specify each piece. If you want an all green item, you will need to specify green for each color option Ex: Green Frame, Green Seats, Green Table Top

• Complete shipping address
• Contact Name and Phone Number

• Carrier contact information, including name of point of contact
• Carrier phone number
• 3rd Party billing address
• 3rd Party account number with 3rd party freight carrier

For quick freight rates 24/7, simply use our freight calculator online

1. Enter ship-to postal code
2. Enter single or multiple item # (s) & Qty
3. Click "Calculate Freight" button
4. Save this to your "Favorites" for quick access next time

If the freight calculator cannot calculate freight, your quantity has exceeded our standard DIM weight. Please email all product and quantity information to sales@anovafurnishings.com


Agents take vacations, get sick, work on special projects, etc. By emailing call center agents directly, a Dealer runs the risk of answers or requests being delayed, that’s why it is imperative that we use the below contact information:

• MSRP pricing is available electronically and can be obtained at any time by emailing sales@anovafurnishings.com
• All Dealer discounts are based on a percent off the MSRP

• They come in boxes of 50 (you can order any QTY)
• Catalogs can be obtained at any time by emailing sales@anovafurnishings.com
• A PDF version of the Catalog is available online

All Anova products have a minimum lead time of 10 business days for quantities 10 or less. The 10 days is based off the day you receive an order acknowledgment. This timeframe can vary based on time of the year and quantities over 10 please call or email for exact lead times.


Under this agreement, the Dealer agrees to ensure that the products and all details such as color, style, mounting type, shipping information, etc. are confirmed by the Dealer when the order is placed.

Should an inaccurate order be placed by the Dealer, the Dealer will incur any and all costs with the return of the product including but not limited to initial shipping charges, restocking fee of 30% of product invoice amount, return shipping to Anova and subsequent shipping and installation and/or assembly fees associated with the reordering of the correct product. Products which have been assembled and/or installed may not be returned. Custom products may not be returned.

All returns must be received by Anova within ninety (90) days of receipt of the initial shipment, in like new condition and in the original packaging. Returned products will be inspected by Anova who in its sole discretion will approve or reject crediting the product as a return. Within thirty (30) days of Anova accepting the return, credit will be issued to the Dealer’s account less the restocking fee and notify the Dealer. It is recommended that photos of products which will be returned be taken prior to shipment to Anova.

If Anova provides an incorrect product, Anova will provide for the return of the products and shipment of the replacement products at no charge to the Dealer.

All returns must be authorized by Anova in advance by requesting a Return Authorization.


Your personal information is secure and never sold to third parties. If you have any questions, please review our Privacy Policy.


Anova offers a limited twenty-year warranty against structural failure of all steel, aluminum and cast iron bench frames and bench assemblies, tables and table frames, trash receptacle frames, planter frames and bike racks. Anova offers a limited twenty-year warranty against structural failure of all recycled plastic products from splitting, fungal decay and insect damage. Anova offers a limited five-year warranty against structural failure of all natural stone products. For more information, please review our Warranty section.


You may be eligible to become a Dealer.

• Exclusive access to detailed product information, photography, and other marketing resources
• Access to site furnishings with the longest warranty in the industry
• Dealer tools to estimate freight costs
• Tiered discount structure across all collections
• Industry's fastest lead time

You can Request Access to your Dealer toolkit, or email your request to sales@anovafurnishings.com.

1. Select the item you want to purchase
2. Choose your colors and quantities
3. Click "Add to Cart"
4. Verify all the information
5. Select "Place Order"
6. Fill out all the shipping information
7. Freight will calculate
8. Finalize your order

Under "Who should receive tracking numbers and order status updates?", emails are sent when your order is placed, released to manufacturing, and a tracking number is available. The email selected here will be the employees who will want to see the progress of the order. This is internal information only! These emails contain pricing and Dealer account information. Do not add your customer’s email address to this field.

1. Add custom items to your shopping cart.
2. Finish the checkout process. A message will indicate that we need to contact you.
3. The website says "Awaiting Specs"
4. We will contact you within 48 hours to get the details of your custom order

1. Select the item you want to purchase
2. Choose your colors and quantities
3. Click "Add to Cart"
4. Verify all the information
5. Select "Generate Quote"
6. This quote is good for (30) days

After (30) days it will expire. To refresh a quote, see "What if my quote expires?"

1. At the end of 30 days, your quote has expired
2. Load the quote either by searching for it or looking at your quote history
3. Click "Refresh Quote" to add an extra 30 days from the current date
4. Freight and pricing will have to be recalculated
5. Your quote is no longer expired and you can edit it or place an order

1. Load the quote either by searching for it or looking at your quote history
2. If the quote has not expired, you can edit it by clicking "Edit Quote"

1. Load the quote either by searching for it or looking at your quote history
2. Click "Delete Quote"
3. Your quote will be shown as deleted and cannot be edited or processed

1. Load the quote either by searching for it or looking at your quote history
2. If the quote has not expired, click "Place Order"
3. Finish the checkout process to convert your quote to an order
4. If your order has custom items, you will be contacted in 1-2 days

If the quote has expired, see "What if my quote expires?"


Order and quote history defaults to past 6 months. There is a link to show all results.


The order search lets you find orders (or quotes) by Order#, SKU, item description, shipping customer name, or PO#.